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What is your return policy?
Our return policy allows for products to be returned within 14 days from the day you receive your order. If this timeframe has passed, unfortunately, we will not be able to accept your return. Please see link to our returns information here:. https:/
How can I amend the address on my order?
If there is an issue with the delivery address in your order, please contact us as soon as possible after placing your order. We will do our best to update the shipping address for you.
Do you require a consultation to purchase medical grade skincare products?
Our skincare range includes medical grade products, such as the ZO Skin Health, DMK, Alumier MD, Skinceuticals, and Medik8 brands. Due to their medical grade nature, it is mandatory for us to conduct a consultation with you before you can continue or
How can I find out the price and details of specific skincare products?
For information on product pricing and details, such as sizes and included items in a set, please reach out to us with your inquiry. For the ZO Skin Health range and other medical grade products, a consultation is required before we can disclose pric
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