All orders are dispatched Monday to Friday before 4pm. Currently orders placed before 2pm Monday to Friday will be sent out within 1-2 working days within Ireland. Orders placed after 2pm will be sent out within 2 working days. Orders placed over the

All orders are dispatched Monday to Friday before 4pm. Currently orders placed before 2pm Monday to Friday will be sent out within 1-2 working days within Ireland. Orders placed after 2pm will be sent out within 2 working days. Orders placed over the weekend are sent out on the Monday, or the Tuesday if it was a bank holiday weekend. In 95% of cases delivery is achieved next day all over Ireland outside of sale times.&#xA0;** Please Note: During sale times or on Black Friday and Cyber Monday please allow extra time for shipping.

Order Dispatch

Delivery is charged at a flat rate of €2 per order within the Republic of Ireland. This may be switched off during sale periods.

Delivery is charged at a flat rate of &#x20AC;2 per order within the Republic of Ireland. This may be switched off during sale periods.&#xA0;

Shipping Cost

Please note that due to the large volume of orders during a sale periods, Black Friday or Christmas time your order might take a little longer than normal to reach you. We work around the clock to fulfil orders as quick as possible and in as safe a m

Please note that due to the large volume of orders during a sale periods, Black Friday or Christmas time your order might take a little longer than normal to reach you. We work around the clock to fulfil orders as quick as possible and in as safe a manner as possible. We appreciate your understanding and patience at these times.&#xA0;

Delivery during Sale Period:

Shipping & Return Policy. We offer a 14 day return policy; the 14 days start from the day on which you receive your order. We will only accept returned merchandise that has not been opened, used or any security seals broken.  Please remember that EVE

Shipping &amp; Return PolicyWe offer a 14 day return policy; the 14 days start from the day on which you receive your order. We will only accept returned merchandise that has not been opened, used or any security seals broken. &#xA0;Please remember that EVERY return MUST include a returns form (linked below) in order for us to accept a return.&#xA0;Returns Made EasyMillies now have 2 returns options available through DPD and also through An Post.<a href="https://cdn.shopify.com/s/files/1/0226/6225/files/Millies_Order_Return_Form.pdf?v=1680517166" style=" text-decoration: underline;" target="_blank">Please click here to access Millies Returns Form.</a>&#xA0; Please print &amp; fill out this form and include in your returns parcel.&#xA0;To return through the&#xA0;DPD Returns Portal. Please click this link &#xA0;<a data-saferedirecturl="https://www.google.com/url?q=https://dpd.ie/Returns%23/&amp;source=gmail&amp;ust=1625156135437000&amp;usg=AFQjCNGzYp8xrJSdVObyqZ4xc8t5i1Fjng" href="https://dpd.ie/Returns#/" style=" text-decoration: underline;" target="_blank">https://dpd.ie/Returns#/</a> where the process is outlined in very easy steps. Choose Millies from the retailer list and insert your Millies order number and all steps are explained from here. There is a charge of &#x20AC;5.95 for this service.&#xA0;To return through the An Post&#xA0;Returns Portal. Please click this link <a href="https://www.anpost.com/Post-Parcels/Click-and-Post/Returns" style=" text-decoration: underline;" target="_blank">https://www.anpost.com/Post-Parcels/Click-and-Post/Returns</a> where the process is outlined in very easy steps. Choose Millies from the retailer list, choose your reason for return, &#xA0;insert your Millies order number in the Retailer order reference field and all steps are explained from here. There is a charge of &#x20AC;4.95 for this service when you drop your collection to your location pick up location and &#x20AC;6.00 if you book An Post to collect your return.&#xA0;Please ensure to use sturdy packaging when returning any item and please be sure to include your details and order number. &#xA0;We reserve the right to withhold a refund where inadequate packaging has been used. Please do not send us returns without first getting an email authorisation from Millies, please enclose a copy of the email in your return, we can not accept returns we know nothing about. When returning an item please retain your receipt you receive in the DPD Pick Up Point for tracking purposes.&#xA0;We must receive your return within 7 days of our return authorisation being issued. Upon satisfactory receipt we will refund your&#xA0;original payment method for&#xA0;the relevant amount less shipping.Damaged ItemsIn the unlikely event of receiving a damaged/faulty product(s), please notify us in writing or via email within 7 days to info@millies.ie. &#xA0;You must supply a photo of damage for us to be able to replace or refund the item. We will offer you a replacement straightaway, or a full refund of the monies already paid upon return of the original item.&#xA0;***For products that may have arrived damaged and were delivered by UPS, the damaged products must be kept in order to be inspected by a UPS representative before they will allow us to lodge a claim. If the products have not been kept for inspection we will be unable to open a claim and therefore we cannot issue a replacement or refund.&#xA0;&#xA0;Change Of MindIf you are dissatisfied with a product, for any reason, you will be refunded the price you paid for the product, upon return of the original item.&#xA0;This will of course depend on the circumstances being within our returns policy and terms and conditions.Incorrect ProductIn the rare incident that the wrong product has been delivered we will dispatch the correct product or if the original product is no longer required we will offer a full refund, upon&#xA0;receipt of the item that was delivered in error. It is the customers responsibility to check your order on receipt and any errors must be reported to info@millies.ie within 7 days receiving your order in order for any issue to be rectified. Please note that if the incorrect product is opened or used the product cannot be returned to us.Non-receipt of item or orderIn the unlikely event of non-receipt of an order or an item from an order, we will need ask you to fill in a Denial of Receipt form. When this form has been filled out and returned, we will then open an investigation with the courier. This can take up to 10 working days to complete depending on the courier and situation.&#xA0;

Shipping & Return Policy

Millies.ie

Delivery Details

How long does delivery take?

Can I amend or add to an order if it has already been placed?

Do you ship outside The Republic of Ireland?

If I place an order for a gift are prices included in the package?

How much is delivery?

Can I use my Salon Gift Card on the website?

Where to put discount code if using one?

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Damaged or faulty Items

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Terms and conditions of offers

Frequently Asked Questions

Buy 1 Get 1 30% off haircare:

Summer Sweet Treat Offers:

Discount Codes: (Refers to all discount codes used for Promotions, Influencer Codes, Customer Codes etc.)